ADVANCED MAID CLEAN

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PRIVACY POLICY

Last Updated: April 10, 2024

Advanced Maid Clean (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or mobile application.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies, please do not use our services.

1. INFORMATION WE COLLECT

We may collect information about you in a variety of ways:

1.1 Personal Data

When you register for our services, book a cleaning, or contact us, we may collect:

  • Name, address, email address, and phone number
  • Property details relevant to cleaning services
  • Payment information (credit card numbers, billing address)
  • Communication preferences
  • Service history and preferences
  • Photos of areas to be cleaned (when provided by you)
  • Security system details, entry instructions, or access codes (when provided by you)

1.2 Automatically Collected Information

When you access our website or use our mobile application, we may automatically collect:

  • IP address and browser type
  • Operating system
  • Device information
  • Usage data and browsing patterns
  • Cookies and similar tracking technologies
  • Location information (if permitted by your device settings)

1.3 Information from Third Parties

We may receive information about you from:

  • Business partners and service providers
  • Background check providers (for our cleaning staff)
  • Social media platforms, if you interact with us through these channels
  • Public databases and sources

2. HOW WE USE YOUR INFORMATION

We may use the information we collect about you to:

  • Provide, maintain, and improve our services
  • Process and complete transactions
  • Send administrative information, such as scheduling confirmations and service updates
  • Respond to inquiries and provide customer support
  • Personalize your experience and deliver content relevant to your interests
  • Develop new products, services, features, and functionality
  • Market our services to you and others
  • Monitor and analyze usage and trends to improve your experience
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with our legal obligations
  • Fulfill any other purpose disclosed to you at the time of collection

3. DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations:

3.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as:

  • Payment processors
  • Cloud storage providers
  • Email service providers
  • Customer service platforms
  • Analytics companies
  • Background check services

3.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

3.4 Protection of Rights

We may disclose your information when we believe disclosure is appropriate to:

  • Enforce our policies
  • Protect our rights, property, or safety
  • Protect the rights, property, or safety of others
  • Prevent fraud or abuse of our services
  • Respond to an emergency

4. YOUR PRIVACY CHOICES

4.1 Access and Update

You may access and update certain personal information through your account settings or by contacting us directly.

4.2 Marketing Communications

You can opt out of receiving marketing emails from us by following the unsubscribe instructions in any such email, or by contacting us directly.

4.3 Cookies

Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject browser cookies. Note that choosing to remove or reject cookies could affect certain features of our services.

4.4 Do Not Track

We do not currently respond to “Do Not Track” signals from web browsers.

4.5 Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal requirements.

5. DATA SECURITY

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no security system is impenetrable. We cannot guarantee the security of your information transmitted to our services.

6. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we discover we have collected personal information from a child under 18, we will delete such information from our servers.

7. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites and applications that are not operated by us. When you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. YOUR RIGHTS UNDER DATA PROTECTION LAWS

Depending on your location, you may have certain rights regarding your personal information, such as:

9.1 For Residents of the European Economic Area (EEA), United Kingdom, and Switzerland

Under the General Data Protection Regulation (GDPR) and similar laws, you have rights including:

  • The right to access, update, or delete your personal information
  • The right to rectification if information is inaccurate or incomplete
  • The right to object to our processing of your personal data
  • The right to request restriction of processing
  • The right to data portability
  • The right to withdraw consent

9.2 For California Residents

Under the California Consumer Privacy Act (CCPA), you have rights including:

  • The right to know what personal information is collected, used, shared, or sold
  • The right to delete personal information held by businesses
  • The right to opt-out of the sale of personal information
  • The right to non-discrimination for exercising your CCPA rights

If you make a request, we have one month to respond to you. To exercise these rights, please contact us at the information provided below.

10. CONTACT US

Advanced Maid Clean
700 SW 78 AVE 
Plantation FL 33324
Email: info@advancedmaidclean.com
Phone: (888) 553-4303

By using Advanced Maid Clean’s services, you acknowledge that you have read and understood this Privacy Policy.