Last Updated: April 10, 2024
Welcome to Advanced Maid Clean. Please read these Terms of Use (“Terms”) carefully as they contain important information regarding your legal rights, remedies, and obligations. By accessing or using Advanced Maid Clean’s services, you agree to comply with and be bound by these Terms.
By accessing our website, booking our services, or using our application, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, please do not use our services.
Advanced Maid Clean provides residential and commercial cleaning services. Our services include, but are not limited to, standard cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleaning, and specialty cleaning services as described on our website or as agreed upon in writing.
3.1 Service Requests: All service requests must be made through our website, mobile application, or by contacting our customer service department directly.
3.2 Scheduling: Appointments are subject to availability and are not guaranteed until confirmed by Advanced Maid Clean.
3.3 Cancellations: Cancellations must be made at least 24 hours prior to the scheduled service. Late cancellations may incur a cancellation fee of up to 50% of the service cost. No-shows will be charged the full service amount.
3.4 Rescheduling: Requests to reschedule must be made at least 24 hours before the scheduled service. Late rescheduling requests may incur additional charges.
4.1 Entry: You are responsible for ensuring our cleaning team has access to your premises at the scheduled time. If entry cannot be gained, a cancellation fee may apply.
4.2 Keys/Access Codes: If you provide keys or access codes, Advanced Maid Clean will maintain strict security protocols. We are not responsible for security issues arising from access methods you provide.
5.1 Fees: Service fees are as listed on our website or as quoted to you. Prices may vary based on the size of the property, condition, and specific requirements.
5.2 Payment: Payment is due at the time of booking unless otherwise arranged. We accept credit cards, debit cards, and other payment methods as specified on our website.
5.3 Additional Charges: Additional charges may apply for services not included in the standard cleaning package, excessive dirt/clutter, or other circumstances requiring additional time or resources.
5.4 Price Changes: We reserve the right to modify our prices at any time. Any price changes will not affect already confirmed bookings.
6.1 Cleaning Standards: Advanced Maid Clean strives to provide high-quality cleaning services. Our cleaning checklist details the tasks included in each service package.
6.2 Satisfaction Guarantee: If you are not satisfied with our services, please notify us within 24 hours of service completion. We will re-clean any areas of concern at no additional cost if the issue falls within our service scope.
6.3 Limitation: Our cleaning services do not include hazardous materials, biohazards, pest infestations, or cleaning at heights exceeding safety standards.
7.1 Pre-existing Conditions: Please inform us of any pre-existing damage or fragile items before our cleaning team arrives.
7.2 Damage Claims: Any damage claims must be reported within 24 hours of service completion and verified by our management team.
7.3 Liability: Advanced Maid Clean maintains comprehensive insurance coverage. However, we are not responsible for:
8.1 Privacy Policy: Our Privacy Policy, available on our website, governs the collection, use, and sharing of your personal information.
8.2 Confidentiality: We respect your privacy and maintain strict confidentiality regarding your personal information and property.
Our cleaning professionals may be independent contractors rather than employees of Advanced Maid Clean. Regardless of their employment status, all cleaning professionals are background-checked, insured, and trained according to our standards.
10.1 By Customer: You may terminate recurring services at any time by providing notice at least 24 hours before your next scheduled service.
10.2 By Company: Advanced Maid Clean reserves the right to refuse or terminate service to any customer for any reason, including but not limited to: unsafe working conditions, illegal activities on premises, verbal/physical abuse of staff, or repeated late/non-payments.
11.1 Maximum Liability: Advanced Maid Clean’s maximum liability for any claim arising from our services is limited to the amount paid for the specific service giving rise to such claim.
11.2 Indirect Damages: We are not liable for any indirect, incidental, special, or consequential damages.
Advanced Maid Clean shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, severe weather, government actions, labor disputes, utility failures, or similar events.
Advanced Maid Clean reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of those changes.
These Terms shall be governed by and construed in accordance with the laws of [State/Province], without regard to its conflict of law provisions.
Any dispute arising from these Terms or our services shall first be addressed through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Advanced Maid Clean regarding our services.
If you have any questions about these Terms, please contact us at:
Advanced Maid Clean
700 SW 78 AVE
Plantation FL 33324
Email: info@advancedmaidclean.com
Phone: (888) 553-4303
By using Advanced Maid Clean’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.